Telephony service and support
At Admiral, we are determined to differentiate ourselves by providing strong after sales support and service response in recognition of the fact that communication needs evolve as a business grows. Admiral prides itself on the level of service provided by its dedicated support teams. Bespoke support packages are available across Admiral's core business solutions, providing peace of mind for your, telephony networks.
In addition to our Customer Service Call Centre we have a nationwide team of experienced, professional service engineers to ensure that you are fully supported and able to focus on building your business through enhanced communication.
Our support packages include both remote support and direct-to-site service teams with an intricate knowledge of your critical business systems. Admiral’s support staff and engineers are fully trained in the maintenance of all our hardware and software solutions and our code of practice is rigorously applied to ensure that you’re always kept online.
For example, with a guaranteed rapid response you can rest assured that any issues that may occur will be dealt with quickly and efficiently by an expert technician.
Our Service Call Centre with its dedicated Customer Support Team is fast and efficient and its available 9.00am to 5.30pm Monday to Thursday, and 9.00am to 5.00pm on Friday. Call 0845 270 5071 to speak directly to a service controller. In addition our dedicated online support system allows you to submit service requests, at the click of a mouse.
Check out our service portal to see our support facilities in action.
Our systems and procedures are accredited to the ISO9001 standard, and from an environmental standpoint Admiral is accredited to ISO14001.
Don't leave your critical infrastructure in the hands of random subcontractors, contact Admiral today to see how your business can benefit from a dedicated support package.
Service Web Portal
Use our online service portal to log support queries directly into our system.
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